Discussion:
Complaint to BBC
(too old to reply)
Davey
2024-08-07 10:18:17 UTC
Permalink
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of play,
such as each team's current score in hockey, boxing, and many other
sports. A simple small shift of the subtitles to the right would
resolve this. I got the standard reply, saying that they tried to
respond to all complaints within 2 weeks. How long are the Olympics on
for?

Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.

By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.

Now, where is that darned hearing aid....
--
Davey.
Scott
2024-08-07 10:47:45 UTC
Permalink
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of play,
such as each team's current score in hockey, boxing, and many other
sports. A simple small shift of the subtitles to the right would
resolve this. I got the standard reply, saying that they tried to
respond to all complaints within 2 weeks. How long are the Olympics on
for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
I thought the Paralympics were usually on Channel 4.
Java Jive
2024-08-07 11:28:56 UTC
Permalink
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of play,
such as each team's current score in hockey, boxing, and many other
sports. A simple small shift of the subtitles to the right would
resolve this. I got the standard reply, saying that they tried to
respond to all complaints within 2 weeks. How long are the Olympics on
for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
Yup, pretty much standard for the BBC.

I confess I'm not bothering with any of it this time, because I just
can't stand all the hype and over-production in the coverage of these
events, and Wimbledon is already an annual overdose for me, where the
production team seem to want to show us anything they can other than
what is actually happening on the court - it's TV made by people with
a short attention span for viewers with a short attention span.

But I digress. To get back to the Olympics, at least Team GB seem to be
winning some medals, well done them!
--
Fake news kills!

I may be contacted via the contact address given on my website:
www.macfh.co.uk
Davey
2024-08-07 12:53:37 UTC
Permalink
On Wed, 7 Aug 2024 12:28:56 +0100
Post by Java Jive
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of
play, such as each team's current score in hockey, boxing, and many
other sports. A simple small shift of the subtitles to the right
would resolve this. I got the standard reply, saying that they
tried to respond to all complaints within 2 weeks. How long are the
Olympics on for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
Yup, pretty much standard for the BBC.
I confess I'm not bothering with any of it this time, because I just
can't stand all the hype and over-production in the coverage of these
events, and Wimbledon is already an annual overdose for me, where the
production team seem to want to show us anything they can other than
what is actually happening on the court - it's TV made by people
with a short attention span for viewers with a short attention span.
But I digress. To get back to the Olympics, at least Team GB seem to
be winning some medals, well done them!
For these Games, BBC2 is now BBC1 renamed, BBC1 is The Olympic Channel
with the old time slots for News of Other Events. At these times, the
Olympics continue on BBC2, so there is no let-up. Thank goodness for the
'Off' switch.
--
Davey.
Scott
2024-08-07 15:04:30 UTC
Permalink
Post by Davey
On Wed, 7 Aug 2024 12:28:56 +0100
Post by Java Jive
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of
play, such as each team's current score in hockey, boxing, and many
other sports. A simple small shift of the subtitles to the right
would resolve this. I got the standard reply, saying that they
tried to respond to all complaints within 2 weeks. How long are the
Olympics on for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
Yup, pretty much standard for the BBC.
I confess I'm not bothering with any of it this time, because I just
can't stand all the hype and over-production in the coverage of these
events, and Wimbledon is already an annual overdose for me, where the
production team seem to want to show us anything they can other than
what is actually happening on the court - it's TV made by people
with a short attention span for viewers with a short attention span.
But I digress. To get back to the Olympics, at least Team GB seem to
be winning some medals, well done them!
For these Games, BBC2 is now BBC1 renamed, BBC1 is The Olympic Channel
with the old time slots for News of Other Events. At these times, the
Olympics continue on BBC2, so there is no let-up. Thank goodness for the
'Off' switch.
What is the point of this? Why not leave BBC One as it is and make BBC
Two the Olympic channel? Gone are the days when only dual standard
sets could receive BBC Two. Are there still people who would watch BBC
One but not BBC Two because BBC One must be better?
Davey
2024-08-07 15:54:48 UTC
Permalink
On Wed, 07 Aug 2024 16:04:30 +0100
Post by Scott
Post by Davey
On Wed, 7 Aug 2024 12:28:56 +0100
Post by Java Jive
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper
left corner of the screen for many sports giving the current
state of play, such as each team's current score in hockey,
boxing, and many other sports. A simple small shift of the
subtitles to the right would resolve this. I got the standard
reply, saying that they tried to respond to all complaints
within 2 weeks. How long are the Olympics on for?
Today, I got a follow-up, to say they had not forgotten me, but
had forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
Yup, pretty much standard for the BBC.
I confess I'm not bothering with any of it this time, because I
just can't stand all the hype and over-production in the coverage
of these events, and Wimbledon is already an annual overdose for
me, where the production team seem to want to show us anything
they can other than what is actually happening on the court -
it's TV made by people with a short attention span for viewers
with a short attention span.
But I digress. To get back to the Olympics, at least Team GB seem
to be winning some medals, well done them!
For these Games, BBC2 is now BBC1 renamed, BBC1 is The Olympic
Channel with the old time slots for News of Other Events. At these
times, the Olympics continue on BBC2, so there is no let-up. Thank
goodness for the 'Off' switch.
What is the point of this? Why not leave BBC One as it is and make BBC
Two the Olympic channel? Gone are the days when only dual standard
sets could receive BBC Two. Are there still people who would watch BBC
One but not BBC Two because BBC One must be better?
Who knows? I certainly don't!! They already have the Red Button channel
for Olympics Extra, so to leave BBC1 alone would seem to be so much
simpler.
But then, what do I know? I'm only the customer, and as we have seen
everywhere, the customer is the last person to be considered.
--
Davey.
JMB99
2024-08-08 07:54:17 UTC
Permalink
Post by Davey
Who knows? I certainly don't!! They already have the Red Button channel
for Olympics Extra, so to leave BBC1 alone would seem to be so much
simpler.
Red Button is messy and takes a series of key presses on many TV sets to
get and then is low definition.

What have you missed because the Olympics being on BBC1, many moan about
never anything to watch on BBC?
Andy Burns
2024-08-10 09:41:24 UTC
Permalink
Post by JMB99
Red Button is messy and takes a series of key presses on many TV sets to
get
Here it takes a single press of the red button that's existed since the
days of teletext on analogue TV
Post by JMB99
and then is low definition.
The additional live channel is 1920x1080, the streaming stuff seems to
be 1280x720 which is "good enough".
Davey
2024-08-10 09:56:10 UTC
Permalink
On Sat, 10 Aug 2024 10:41:24 +0100
Post by Andy Burns
Post by JMB99
Red Button is messy and takes a series of key presses on many TV
sets to get
Here it takes a single press of the red button that's existed since
the days of teletext on analogue TV
On my TV equipment, it seems that Red Button is easy to access, but any
iPlayer channels are much more complicated to get to.
--
Davey.
Woody
2024-08-10 12:49:10 UTC
Permalink
Post by Davey
On Sat, 10 Aug 2024 10:41:24 +0100
Post by Andy Burns
Post by JMB99
Red Button is messy and takes a series of key presses on many TV
sets to get
Here it takes a single press of the red button that's existed since
the days of teletext on analogue TV
On my TV equipment, it seems that Red Button is easy to access, but any
iPlayer channels are much more complicated to get to.
Can't argue with that - decidedly user unfriendly.

So-called 'Smart ' TV software doesn't help either!!
MikeS
2024-08-10 17:41:46 UTC
Permalink
Post by Woody
Post by Davey
On Sat, 10 Aug 2024 10:41:24 +0100
Post by Andy Burns
Post by JMB99
Red Button is messy and takes a series of key presses on many TV
sets to get
Here it takes a single press of the red button that's existed since
the days of teletext on analogue TV
On my TV equipment, it seems that Red Button is easy to access, but any
iPlayer channels are much more complicated to get to.
Can't argue with that - decidedly user unfriendly.
So-called 'Smart ' TV software doesn't help either!!
Not sure who first complained about the BBC's channel selection for the
Olympics but it is nonsense.

If they actually checked, they would see that BBC1 is used for all live
Olympics streaming except for a short period when the news is broadcast
and they switch the Olympics to BBC2. Unlike 2012 the BBC live coverage
is greatly restricted by the cost of "sub-letting" after the Olympic
Committee sold the rights to the highest bidder.
JMB99
2024-08-11 07:24:30 UTC
Permalink
Post by Andy Burns
Here it takes a single press of the red button that's existed since the
days of teletext on analogue TV
Probably depends on the age of the TV set.

Brings up a menu or series of menus. Normally I either will just go up
and down a channel between BBC1 and BBC2, bring up GUIDE and select the
programme / channel or just type in the 101, 102 etc. All more
convenient that Red Button.
MikeS
2024-08-07 20:40:47 UTC
Permalink
Post by Scott
Post by Davey
On Wed, 7 Aug 2024 12:28:56 +0100
Post by Java Jive
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of
play, such as each team's current score in hockey, boxing, and many
other sports. A simple small shift of the subtitles to the right
would resolve this. I got the standard reply, saying that they
tried to respond to all complaints within 2 weeks. How long are the
Olympics on for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
Yup, pretty much standard for the BBC.
I confess I'm not bothering with any of it this time, because I just
can't stand all the hype and over-production in the coverage of these
events, and Wimbledon is already an annual overdose for me, where the
production team seem to want to show us anything they can other than
what is actually happening on the court - it's TV made by people
with a short attention span for viewers with a short attention span.
But I digress. To get back to the Olympics, at least Team GB seem to
be winning some medals, well done them!
For these Games, BBC2 is now BBC1 renamed, BBC1 is The Olympic Channel
with the old time slots for News of Other Events. At these times, the
Olympics continue on BBC2, so there is no let-up. Thank goodness for the
'Off' switch.
What is the point of this? Why not leave BBC One as it is and make BBC
Two the Olympic channel? Gone are the days when only dual standard
sets could receive BBC Two. Are there still people who would watch BBC
One but not BBC Two because BBC One must be better?
I believe the BBC licence individual channels around the world for
inclusion in "packages" such as those often available in hotels. In that
case money it may matter which channel is used for which high profile
content.
Scott
2024-08-07 21:03:41 UTC
Permalink
Post by MikeS
Post by Scott
Post by Davey
On Wed, 7 Aug 2024 12:28:56 +0100
Post by Java Jive
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of
play, such as each team's current score in hockey, boxing, and many
other sports. A simple small shift of the subtitles to the right
would resolve this. I got the standard reply, saying that they
tried to respond to all complaints within 2 weeks. How long are the
Olympics on for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
Yup, pretty much standard for the BBC.
I confess I'm not bothering with any of it this time, because I just
can't stand all the hype and over-production in the coverage of these
events, and Wimbledon is already an annual overdose for me, where the
production team seem to want to show us anything they can other than
what is actually happening on the court - it's TV made by people
with a short attention span for viewers with a short attention span.
But I digress. To get back to the Olympics, at least Team GB seem to
be winning some medals, well done them!
For these Games, BBC2 is now BBC1 renamed, BBC1 is The Olympic Channel
with the old time slots for News of Other Events. At these times, the
Olympics continue on BBC2, so there is no let-up. Thank goodness for the
'Off' switch.
What is the point of this? Why not leave BBC One as it is and make BBC
Two the Olympic channel? Gone are the days when only dual standard
sets could receive BBC Two. Are there still people who would watch BBC
One but not BBC Two because BBC One must be better?
I believe the BBC licence individual channels around the world for
inclusion in "packages" such as those often available in hotels. In that
case money it may matter which channel is used for which high profile
content.
I thought the BBC usually only held sports rights for the UK.
JMB99
2024-08-08 07:52:05 UTC
Permalink
Post by Scott
What is the point of this? Why not leave BBC One as it is and make BBC
Two the Olympic channel? Gone are the days when only dual standard
sets could receive BBC Two. Are there still people who would watch BBC
One but not BBC Two because BBC One must be better?
I can just imagine the Scottish tabloids and SNP moaning that Scotland
winning the Gold medal in Elephant Polo was only shown on BBC2.

Like it of not but BBC1 is the equivalent of newspapers' front page.
Scott
2024-08-08 09:08:50 UTC
Permalink
Post by JMB99
Post by Scott
What is the point of this? Why not leave BBC One as it is and make BBC
Two the Olympic channel? Gone are the days when only dual standard
sets could receive BBC Two. Are there still people who would watch BBC
One but not BBC Two because BBC One must be better?
I can just imagine the Scottish tabloids and SNP moaning that Scotland
winning the Gold medal in Elephant Polo was only shown on BBC2.
Like it of not but BBC1 is the equivalent of newspapers' front page.
Why? Do people have trouble with the concept of a remote control. If
it's iPlayer it makes no difference what the name of the channel is.

PS does the BBC have to pay Apple for the rights to use the name
iPlayer?
JMB99
2024-08-08 12:03:31 UTC
Permalink
Post by Scott
Why? Do people have trouble with the concept of a remote control. If
it's iPlayer it makes no difference what the name of the channel is.
PS does the BBC have to pay Apple for the rights to use the name
iPlayer?
I can switch from BBC1 to BBC2 with at the most three keypresses and
often less (up one channel).

I have to go through a whole series of keypresses to go to a red button
channel and it is not in HD.

Why should they have to pay Apple? Do they hold the rights to the
letter 'i'? Going to be expensive for a lot of people called 'Ian'.
Mark Undrill
2024-08-08 12:23:06 UTC
Permalink
<Snip>
Post by Scott
PS does the BBC have to pay Apple for the rights to use the name
iPlayer?
I recall that Apple attempted to stop the BBC using the name iPlayer.
The BBC responded that they had been using iPlayer since the 1990s, well
before Apple started calling things iThings. The BBC then suggested that
Apple should stop calling things iThings as it infringed their, the
BBC's, copyright. Apple backed off so fast that you could hear the
splash in the Pacific ocean from Broadcasting House.
Jim Lesurf
2024-08-11 09:45:02 UTC
Permalink
Post by Mark Undrill
I recall that Apple attempted to stop the BBC using the name iPlayer.
The BBC responded that they had been using iPlayer since the 1990s, well
before Apple started calling things iThings. The BBC then suggested
that Apple should stop calling things iThings as it infringed their,
the BBC's, copyright. Apple backed off so fast that you could hear the
splash in the Pacific ocean from Broadcasting House.
I'd say that the IPR would be owned by Tommy Trinder. ;-)

I, I, that's yer lot! :-)

Jim
--
Please use the address on the audiomisc page if you wish to email me.
Electronics https://www.st-andrews.ac.uk/~www_pa/Scots_Guide/intro/electron.htm
biog http://jcgl.orpheusweb.co.uk/history/ups_and_downs.html
Audio Misc http://www.audiomisc.co.uk/index.html
Jeff Layman
2024-08-11 12:54:59 UTC
Permalink
Post by Jim Lesurf
Post by Mark Undrill
I recall that Apple attempted to stop the BBC using the name iPlayer.
The BBC responded that they had been using iPlayer since the 1990s, well
before Apple started calling things iThings. The BBC then suggested
that Apple should stop calling things iThings as it infringed their,
the BBC's, copyright. Apple backed off so fast that you could hear the
splash in the Pacific ocean from Broadcasting House.
I'd say that the IPR would be owned by Tommy Trinder. ;-)
I, I, that's yer lot! :-)
That was Jimmy Wheeler's catch phrase, not TT. According to
<https://en.wikipedia.org/wiki/Jimmy_Wheeler#Life_and_career> "Aye, aye,
that's yer lot" was also used by Ian Dury and Ray Davies!
--
Jeff
Jim Lesurf
2024-08-14 11:45:03 UTC
Permalink
Post by Jeff Layman
Post by Jim Lesurf
I'd say that the IPR would be owned by Tommy Trinder. ;-)
I, I, that's yer lot! :-)
That was Jimmy Wheeler's catch phrase, not TT.
Ah, yes, his was "You Lucky People"! Memory mix!

Jim
--
Please use the address on the audiomisc page if you wish to email me.
Electronics https://www.st-andrews.ac.uk/~www_pa/Scots_Guide/intro/electron.htm
biog http://jcgl.orpheusweb.co.uk/history/ups_and_downs.html
Audio Misc http://www.audiomisc.co.uk/index.html
The Other John
2024-08-11 13:55:12 UTC
Permalink
Post by Jim Lesurf
I'd say that the IPR would be owned by Tommy Trinder. ;-)
I, I, that's yer lot!
Tommy Trinder's catchphrase was 'You lucky people!'
--
TOJ.
JMB99
2024-08-08 07:48:48 UTC
Permalink
Post by Java Jive
I confess I'm not bothering with any of it this time, because I just
can't stand all the hype and over-production in the coverage of these
events, and Wimbledon is already an annual overdose for me, where the
production team seem to want to show us anything they can other than
what is actually happening on the court  -  it's TV made by people with
a short attention span for viewers with a short attention span.
I am not a bit sports fan but enjoy the Olympics but noticing the
reduction in coverage because of WBD.
MikeS
2024-08-07 12:50:27 UTC
Permalink
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of play,
such as each team's current score in hockey, boxing, and many other
sports. A simple small shift of the subtitles to the right would
resolve this. I got the standard reply, saying that they tried to
respond to all complaints within 2 weeks. How long are the Olympics on
for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
Toggle off subtitles while you check the little box then toggle on again.
Davey
2024-08-07 12:56:47 UTC
Permalink
On Wed, 7 Aug 2024 13:50:27 +0100
Post by MikeS
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of
play, such as each team's current score in hockey, boxing, and many
other sports. A simple small shift of the subtitles to the right
would resolve this. I got the standard reply, saying that they
tried to respond to all complaints within 2 weeks. How long are the
Olympics on for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
Toggle off subtitles while you check the little box then toggle on again.
Yes, but it's there to provide a running display of the score, and
during some fast-moving sports, it isn't doing that if I have to keep
hitting buttons. The fix is simple, at the BBC end.
And on my 14-year old Samsung, to toggle the subtitles on and off takes
several button presses, which is one reason I rarely use it.
--
Davey.
John Armstrong
2024-08-08 07:55:51 UTC
Permalink
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of play,
such as each team's current score in hockey, boxing, and many other
sports. A simple small shift of the subtitles to the right would
resolve this. I got the standard reply, saying that they tried to
respond to all complaints within 2 weeks. How long are the Olympics on
for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
I have complained to the BBC about many things over the last fifty or so
years, by letter, phone or (obviously more recently) email.

Their replies, when they can be bothered, all boil down to this: "We are
the BBC. Therefore, we know best. Go away and don't annoy us again."
JMB99
2024-08-08 08:00:20 UTC
Permalink
Post by John Armstrong
I have complained to the BBC about many things over the last fifty or so
years, by letter, phone or (obviously more recently) email.
Their replies, when they can be bothered, all boil down to this: "We are
the BBC. Therefore, we know best. Go away and don't annoy us again."
Just think how many letters, EMails, phone calls etc the BBC get every
day. The majority will be trivial moans.

I don't want most of my licence money spent on individual long replies
to each letter.

I have no idea what you complained about but I have a suspicion that I
might not want carrying out every request from you.
Scott
2024-08-08 09:10:45 UTC
Permalink
On Thu, 8 Aug 2024 08:55:51 +0100, John Armstrong
Post by John Armstrong
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of play,
such as each team's current score in hockey, boxing, and many other
sports. A simple small shift of the subtitles to the right would
resolve this. I got the standard reply, saying that they tried to
respond to all complaints within 2 weeks. How long are the Olympics on
for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
I have complained to the BBC about many things over the last fifty or so
years, by letter, phone or (obviously more recently) email.
Their replies, when they can be bothered, all boil down to this: "We are
the BBC. Therefore, we know best. Go away and don't annoy us again."
Yes, when Roger Boulton presented Feedback, a typical interview with a
BBC manager elicited the response that the listener was wrong, the BBC
are the experts and the decision was correct.
JMB99
2024-08-08 12:04:50 UTC
Permalink
Post by Scott
Yes, when Roger Boulton presented Feedback, a typical interview with a
BBC manager elicited the response that the listener was wrong, the BBC
are the experts and the decision was correct.
If you listen to some of the listener complaints then you will hear that
most are wrong.
Woody
2024-08-08 13:18:10 UTC
Permalink
Post by Scott
On Thu, 8 Aug 2024 08:55:51 +0100, John Armstrong
Post by John Armstrong
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of play,
such as each team's current score in hockey, boxing, and many other
sports. A simple small shift of the subtitles to the right would
resolve this. I got the standard reply, saying that they tried to
respond to all complaints within 2 weeks. How long are the Olympics on
for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
I have complained to the BBC about many things over the last fifty or so
years, by letter, phone or (obviously more recently) email.
Their replies, when they can be bothered, all boil down to this: "We are
the BBC. Therefore, we know best. Go away and don't annoy us again."
Yes, when Roger Boulton presented Feedback, a typical interview with a
BBC manager elicited the response that the listener was wrong, the BBC
are the experts and the decision was correct.
Same with Newswatch.........
Paul Ratcliffe
2024-08-12 22:45:55 UTC
Permalink
Post by Davey
Now, where is that darned hearing aid....
The same place as your glasses. But how do you find them without them...
JMB99
2024-08-13 06:20:45 UTC
Permalink
Post by Paul Ratcliffe
The same place as your glasses. But how do you find them without them...
Not as silly as it sounds, I have lost glasses in my house and stood on
them whilst trying to find them. Mainly because of the dark colour of
the frames. Though one pair has a small reflective strip on each side.
I have reflective strips on all my glasses cases to aid find them.
charles
2024-08-13 07:45:03 UTC
Permalink
Post by JMB99
Post by Paul Ratcliffe
The same place as your glasses. But how do you find them without them...
Not as silly as it sounds, I have lost glasses in my house and stood on
them whilst trying to find them. Mainly because of the dark colour of
the frames. Though one pair has a small reflective strip on each side.
I have reflective strips on all my glasses cases to aid find them.
I have varifocals. I put them on when I get up in the morning and take them
off last thing at night. I don't take them off otherwise, so I don't lose
them.
--
from KT24 in Surrey, England - sent from my RISC OS 4té²
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle
Davey
2024-08-13 08:37:10 UTC
Permalink
On Tue, 13 Aug 24 07:45:03 UTC
Post by charles
Post by JMB99
Post by Paul Ratcliffe
The same place as your glasses. But how do you find them without them...
Not as silly as it sounds, I have lost glasses in my house and
stood on them whilst trying to find them. Mainly because of the
dark colour of the frames. Though one pair has a small reflective
strip on each side. I have reflective strips on all my glasses
cases to aid find them.
I have varifocals. I put them on when I get up in the morning and
take them off last thing at night. I don't take them off otherwise,
so I don't lose them.
I also have varifocals, but to be able to view my laptop screen
comfortably, I need to tilt my head too far back. I just take them off
and put them to the side, until I get up from the desk.
Horses for Courses.
--
Davey.
Scott
2024-08-13 08:44:01 UTC
Permalink
Post by Davey
On Tue, 13 Aug 24 07:45:03 UTC
Post by charles
Post by JMB99
Post by Paul Ratcliffe
The same place as your glasses. But how do you find them without them...
Not as silly as it sounds, I have lost glasses in my house and
stood on them whilst trying to find them. Mainly because of the
dark colour of the frames. Though one pair has a small reflective
strip on each side. I have reflective strips on all my glasses
cases to aid find them.
I have varifocals. I put them on when I get up in the morning and
take them off last thing at night. I don't take them off otherwise,
so I don't lose them.
I also have varifocals, but to be able to view my laptop screen
comfortably, I need to tilt my head too far back. I just take them off
and put them to the side, until I get up from the desk.
Horses for Courses.
I'm the same but I still manage to lose them when I go for a shower
then have to look for them afterwards.
Davey
2024-08-13 09:20:23 UTC
Permalink
On Tue, 13 Aug 2024 09:44:01 +0100
Post by Scott
Post by Davey
On Tue, 13 Aug 24 07:45:03 UTC
Post by charles
Post by JMB99
Post by Paul Ratcliffe
The same place as your glasses. But how do you find them without them...
Not as silly as it sounds, I have lost glasses in my house and
stood on them whilst trying to find them. Mainly because of the
dark colour of the frames. Though one pair has a small
reflective strip on each side. I have reflective strips on all
my glasses cases to aid find them.
I have varifocals. I put them on when I get up in the morning and
take them off last thing at night. I don't take them off otherwise,
so I don't lose them.
I also have varifocals, but to be able to view my laptop screen
comfortably, I need to tilt my head too far back. I just take them
off and put them to the side, until I get up from the desk.
Horses for Courses.
I'm the same but I still manage to lose them when I go for a shower
then have to look for them afterwards.
Take fewer showers, then the risk is reduced! I always put mine on the
pack of cleaning wipes on top of the toilet cistern, then I know where
they are.
--
Davey.
Scott
2024-08-13 09:40:19 UTC
Permalink
Post by Davey
On Tue, 13 Aug 2024 09:44:01 +0100
Post by Scott
Post by Davey
On Tue, 13 Aug 24 07:45:03 UTC
Post by charles
Post by JMB99
Post by Paul Ratcliffe
The same place as your glasses. But how do you find them without them...
Not as silly as it sounds, I have lost glasses in my house and
stood on them whilst trying to find them. Mainly because of the
dark colour of the frames. Though one pair has a small
reflective strip on each side. I have reflective strips on all
my glasses cases to aid find them.
I have varifocals. I put them on when I get up in the morning and
take them off last thing at night. I don't take them off otherwise,
so I don't lose them.
I also have varifocals, but to be able to view my laptop screen
comfortably, I need to tilt my head too far back. I just take them
off and put them to the side, until I get up from the desk.
Horses for Courses.
I'm the same but I still manage to lose them when I go for a shower
then have to look for them afterwards.
Take fewer showers, then the risk is reduced! I always put mine on the
pack of cleaning wipes on top of the toilet cistern, then I know where
they are.
As I used to tell the staff, a process review is needed.
JMB99
2024-08-13 12:20:17 UTC
Permalink
Post by Davey
Take fewer showers, then the risk is reduced! I always put mine on the
pack of cleaning wipes on top of the toilet cistern, then I know where
they are.
Who was the comedian with the punchline "that he took a bath once a
year, whether or not he needed it"?
Scott
2024-08-13 16:25:08 UTC
Permalink
Post by JMB99
Post by Davey
Take fewer showers, then the risk is reduced! I always put mine on the
pack of cleaning wipes on top of the toilet cistern, then I know where
they are.
Who was the comedian with the punchline "that he took a bath once a
year, whether or not he needed it"?
I thought it was attributed to Queen Victoria.
JMB99
2024-08-13 17:19:13 UTC
Permalink
Post by Scott
I thought it was attributed to Queen Victoria.
QEI I think - I think it was common at that time apparently (the better
off) to be washed by their servants and given changes of underclothing
regularly.

But someone more recently used to use that line.
JMB99
2024-08-13 12:18:12 UTC
Permalink
Post by charles
I have varifocals. I put them on when I get up in the morning and take them
off last thing at night. I don't take them off otherwise, so I don't lose
them.
I used have varifocals but moved to having two pairs of glasses -
reading and distance. But until my cataract operation I was extremely
short sighted - the optician has to give you a quote when ordering new
glasses but he had to get a price from the makers because mine were not
in the catalogue.
Andy Burns
2024-08-13 21:46:32 UTC
Permalink
Post by JMB99
I used have varifocals but moved to having two pairs of glasses -
reading and distance.
I have two pairs of varifocals, effectively one for screens, the other
for driving, there's a fair amount of overlap between the "range" of the
two pairs, so I don't have to swap and change too often ...
JMB99
2024-08-14 07:06:59 UTC
Permalink
Post by Andy Burns
I have two pairs of varifocals, effectively one for screens, the other
for driving, there's a fair amount of overlap between the "range" of the
two pairs, so I don't have to swap and change too often ...
That might be a solution but after the cateract operation my uncorrected
vision is pretty good for everything except reading.


Occasionally I will have a walk around a car park and measure 20 m from
some rear number plates with my laser rangefinder and check I can read
the number plate OK.


The only time I have any real problems is some ready-meals that use
terrible colour combinations so often unreadable even using a large
magnifying glass. One supermarket carried some with yellow text on a
light green background!
Davey
2024-08-14 08:00:53 UTC
Permalink
On Wed, 14 Aug 2024 08:06:59 +0100
Post by JMB99
Post by Andy Burns
I have two pairs of varifocals, effectively one for screens, the
other for driving, there's a fair amount of overlap between the
"range" of the two pairs, so I don't have to swap and change too
often ...
That might be a solution but after the cateract operation my
uncorrected vision is pretty good for everything except reading.
Occasionally I will have a walk around a car park and measure 20 m
from some rear number plates with my laser rangefinder and check I
can read the number plate OK.
The only time I have any real problems is some ready-meals that use
terrible colour combinations so often unreadable even using a large
magnifying glass. One supermarket carried some with yellow text on a
light green background!
Not to mention the tiny font size they sometimes use.
--
Davey.
charles
2024-08-14 09:00:02 UTC
Permalink
Post by Davey
On Wed, 14 Aug 2024 08:06:59 +0100
Post by JMB99
Post by Andy Burns
I have two pairs of varifocals, effectively one for screens, the
other for driving, there's a fair amount of overlap between the
"range" of the two pairs, so I don't have to swap and change too
often ...
That might be a solution but after the cateract operation my
uncorrected vision is pretty good for everything except reading.
Occasionally I will have a walk around a car park and measure 20 m
from some rear number plates with my laser rangefinder and check I
can read the number plate OK.
The only time I have any real problems is some ready-meals that use
terrible colour combinations so often unreadable even using a large
magnifying glass. One supermarket carried some with yellow text on a
light green background!
Not to mention the tiny font size they sometimes use.
Quite often these things look good on a computer screen. ;-(
--
from KT24 in Surrey, England - sent from my RISC OS 4té²
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle
Davey
2024-08-13 08:42:48 UTC
Permalink
On Wed, 7 Aug 2024 11:18:17 +0100
Post by Davey
On 30 July, I filed a complaint on the BBC website, reporting the
problem that the subtitles on the Olympic coverage seemed
to neatly cover the useful half of the little box in the upper left
corner of the screen for many sports giving the current state of play,
such as each team's current score in hockey, boxing, and many other
sports. A simple small shift of the subtitles to the right would
resolve this. I got the standard reply, saying that they tried to
respond to all complaints within 2 weeks. How long are the Olympics on
for?
Today, I got a follow-up, to say they had not forgotten me, but had
forwarded the complaint to the relevant department.
By the time somebody actually looks at the problem, and horror of
horrors, maybe actually does something about it, the Olympics
will have finished, and the Paralympics will have been and gone.
Now, where is that darned hearing aid....
I received a reply from the dept. concerned. It said that they
understood my complaint, but subtitling was a transient business, and
they could not respond to each situation in real time to ensure full
visibility of the onscreen score box.
To which I replied, that this was something that was consistent across
every transmission with the score box displayed, it just needed a
permanent shift of the subtitles to the right, .and I wondered if they
would be able to fix it before the Paralympics? Watch this space.....
--
Davey.
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